I have Captivate 3, Version 3.01 Build 589. When I record a drag in Excel to
select diferent cells, Captivate goes blanc with only a small portion visible
showing the drag action.

I am recording in full screen mode and recording voice.

How can I solve this problem. Also, when I type something, the screen blinks
(goes blank for a little time).

Please help.

Thanks.

Ruben

Sounds like you are killing your computer (figuratively) by demanding more of
it than it is able to deliver with the resources available. This includes RAM,
free (contiguous) HDD space, graphics card memory and bus speed, and CPU
abilities.

Give the machine and yourself a break by avoiding pushing it beyond its
limits, if at all possible (I know sometimes it is not). Full screen mode
creates a very large picture (background image) with each snapshot, and if you
are using full-motion recording, it is even worse. Add to that the resources
required for narrating audio, and you have a recipe that spells "over-demand
and under-powered".

I would take a guess that the blank screen issue is a graphics issue, again
having to do with asking more of your computer than it is able to give you. If
you are not able to capture a smaller area, to lighten the load, and cannot
avoid using full-motion-recording (FMR), I would look at hardware acceleration
on the current set up, and perhaps a new, more capable graphics card. Good
luck! Larry