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  #1 (permalink)  
Old 12-03-2008, 02:45 AM
kdeuler
 
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Default FireFox displaying Search interface incorrectly

All- I'm a newbie with RoboHelp. My issue is that an HTML Help UI isn't
displayed properly in FireFox 3.0.3, but h it DOES display properly in IE 6.
Just below are links to the the upper-left corners of my Help interface when
Search is selected. As you can see, for IE, a space appears prompting the user
for a search term. But for FireFox, the prompt doesn't appear. Instead, what
looks like alphabet letter index tabs appears.

http://home.pacbell.net/eulimi/IE_pic.gif

...and here's the way it looks in FireFox 3.0.3

http://home.pacbell.net/eulimi/FireFox_pic.gif

Your help is appreciated. Note that I'm using RoboHelp 7.0.2

Thanks!

-keuler (snorlax)



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  #2 (permalink)  
Old 12-03-2008, 09:34 AM
Peter Grainge
 
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Default Re: FireFox displaying Search interface incorrectly

Welcome to the forum.

That looks more like the results of two outputs. Certainly the FF output looks as though you generated without the DHTML option selected.


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  #3 (permalink)  
Old 12-03-2008, 05:14 PM
kdeuler
 
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Default Re: FireFox displaying Search interface incorrectly

Thanks Peter. Actually, these images were generated by the same output (same
htm link) for the two different browsers. Do you know of any reason why FireFox
would render Search properly? E.G., is FF 3.0.3 not fully supported by RoboHelp?

-Kurt

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  #4 (permalink)  
Old 12-03-2008, 05:14 PM
Captiv8r
 
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Default Re: FireFox displaying Search interface incorrectly

Hi Kurt

Is JavaScripting disabled in FireFox? WebHelp output relies heavily on JavaScripting to weave its magick.

Cheers... Rick :smile;
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  #5 (permalink)  
Old 12-03-2008, 05:24 PM
kdeuler
 
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Default Re: FireFox displaying Search interface incorrectly

Rick- I just checked. FireFox JavaScript is definitely enabled. (via the Tools-Options-Content tab in FireFox).

Any other possible causes?

Thanks!

-Kurt

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  #6 (permalink)  
Old 12-03-2008, 05:55 PM
Peter Grainge
 
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Default Re: FireFox displaying Search interface incorrectly

You haven't indicated what setting you used in the wizard. DHTML?


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  #7 (permalink)  
Old 12-03-2008, 06:24 PM
kdeuler
 
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Default Re: FireFox displaying Search interface incorrectly

Peter: I see. I'll have to check. I inherited the Help Output, and am just now
locating the source files. I've got a bit of homework yet to do, but I will
check for the DHTML setting when I can. Thanks! -Kurt

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