Ues, FH 10 is perhaps the worse version of FH ever.

Can you get FH11 instead?

-Darrel

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"smackiepipe" <webforumsuser@macromedia.com> wrote in message
news:fe3e25$uh$1@forums.macromedia.com...
>I loved Freehand 7 & 8, liked 10. But I have a big problem now.
>
> 2 weeks ago I had a crash under 10.3.7. So the IT dept bought and upgraded
> me
> to 10.4.10
> Now freehand 10 doesn't work. Won't launch. It tries for about 5 seconds
> and
> then the icon in the doc just stops bouncing. An apple certified tech
> came by
> and said something must have
> 'broken' in during the earlier crash. So IT bought me FH 11. Just
> installed it
> and it won't launch either.
>
> Anyone had anything remotely like this happen? I don't want to switch over
> to
> illustrator!
>

Hey, where?d all the topics go in the FH forum? Is this the end?


Smackiepipe,

I may be able to help. On Monday morning my Freehand 11.0.2 went into a coma,
exhibiting the same symptoms you describe, with the added feature of Photoshop
(9.0.2) going bad after each attempt to launch FH. Only a restart would get PS
going again. Freehand -- nothing would get it going.

I spent a good part of 2.5 days trying every trick I know to get the damn
thing to launch with no success. I reinstalled Freehand, Photoshop and Mac OS
X 10.4.10 combo updater, more than once; ran Disk Utility, DiskWarrior and Onyx
multiple times; deleted and/or replaced with older versions from my backup
drive, many different .plist (preferences) files; and a whole bunch of other
stuff suggested on Mac help sites. Including from Adobe:

http://kb.adobe.com/selfservice/view...8933&sliceId=1

Which didn?t work for me, but you should try it. Who knows?

Anyways, still no FH but looking at the Activity Monitor ( FINDER > Go >
Utilities > Activity Monitor ) I discovered that whenever I tried to launch FH
it stalled (and became an ?inactive process?) and another process called
?AuthenticationSe? led the list for CPU usage but did nothing and the computer
had to be restarted to regain stability -- stable except for the FH problem of
course.

So an ?Authentication? issue, and the activation glitch mentioned in the Adobe
link above, eventually led me to a solution (won?t get into the how and the why
because I really don?t know).

Unfortunately this requires that you have a backup of your system from back
when Freehand still worked. If you don?t, sorry about that -- hopefully the
HotFix above worked, or someone else has a suggestion based on the following
idea:

Restart your computer, repair permissions, verify your disk, repair disk if
necessary, standup and shout FREEHAND ROCKS, restart again, then....

Uncover a folder called ?Product Licenses? on your startup drive.

Macintosh HD > Library > Preferences > Macrovision > Safecast > Product
Licenses

The folder looks empty, but there?s got to be something important inside that
you can?t see. Replace the Product Licenses folder on your startup drive with
the Product Licenses folder from the same location on your backup drive or disk
(from when FH 10? worked). Maybe don?t let the folder on the startup drive get
overwritten by the older version, but remove it to the desktop -- just in case
you need to put it back.

Now try to launch Freehand. If this works you?ll get the startup screen (yay)
and the message that you need to activate your software and you?ll be taken to
an Adobe registration page and there you go.

Good luck.

(btw -- on Tuesday, day 1.5 of my trial, I signed into this site and started a
?case? with Adobe Tech Support. I discovered a solution to my FH problem on
Wednesday. On Thursday I received an email from Adobe telling me to go to hell.
Oh well)

Cheers, good Freehand folks!

I am a Freehand user and a Go Live user

life sucks big time