I assume your Mac has an active internet connection. It's my understanding
that on first launch, AuthenticationService contacts Adobe and 'registers'
your copy of FHMX to your machine.

Sorry, I can't be of more help. It may be that the new Mac security update
is blocking AuthenticationService. There is a known vulnerability in
AuthenticationService on Macs with more than one user account.

http://www.adobe.com/devnet/security...mpsb04-03.html

It would be good to hear from other users of FHMX under Mac OS 10.5.4 to
know if FH is working properly on their machines.

This may be a reach, but one more thing you might try is to delete (or move
and rename) your Macrovision preferences found in

[hard drive]/Library/Preferences.

Make sure you have your serial number on hand before you try this, because
you will probably be asked for it if FH launches.

Judy Arndt

I assume your Mac has an active internet connection. It's my understanding
that on first launch, AuthenticationService contacts Adobe and 'registers'
your copy of FHMX to your machine.

Sorry, I can't be of more help. It may be that the new Mac security update
is blocking AuthenticationService. There is a known vulnerability in
AuthenticationService on Macs with more than one user account.

http://www.adobe.com/devnet/security...mpsb04-03.html

It would be good to hear from other users of FHMX under Mac OS 10.5.4 to
know if FH is working properly on their machines.

This may be a reach, but one more thing you might try is to delete (or move
and rename) your Macrovision preferences found in

[hard drive]/Library/Preferences.

Make sure you have your serial number on hand before you try this, because
you will probably be asked for it if FH launches.

Judy Arndt

No Judy, it didn't help... I've trashed the Macrovision folder before,
(SafeCast folder was empty btw), I'm the only user on my mac (does a guest
account count?), no active internet connection, no other app running, I don't
even get to the point where I'd need my serial number.

I could install FH MX 11.0 demo without any glitch, and it started just fine.
So it's definitely the activation, because 11.0.1 and 11.0.1 have that
AuthenticationService...

I suspect some files that are usually created with a clean install, are
missing. Is there a way to completely uninstall FH, as if it never has
been to my machine? Every single bit of plists and Library stuff and God knows
what else? FH is my bread and butter app, but so are Photoshop and InDesign,
and reinstalling them is something I'd really like to avoid (I mean if I
have to wipe my HDD).

> Sorry, I can't be of more help. It may be that the new Mac security update
> is blocking AuthenticationService. There is a known vulnerability in
> AuthenticationService on Macs with more than one user account.

Oh for the love of...that is just the last straw. Adobe is such a crappy,
crappy software company.

-Darrel

> Sorry, I can't be of more help. It may be that the new Mac security update
> is blocking AuthenticationService. There is a known vulnerability in
> AuthenticationService on Macs with more than one user account.

Oh for the love of...that is just the last straw. Adobe is such a crappy,
crappy software company.

-Darrel

Darrel, I can't see how Adobe's crappiness has anything to do with my problem. Do you know how I can completely delete FH to install it again?

Darrel, I can't see how Adobe's crappiness has anything to do with my problem. Do you know how I can completely delete FH to install it again?

Have you recently used Disk Utility to repair permissions? That might help.

FreeHand was designed to run under only one user account on one machine. Did
you at any time run or try to launch FH under a different user account? That
might be causing problems.

You may have already seen this technote, but reading it again might give you
some ideas to try.

"General Macintosh troubleshooting"
http://www.adobe.com/go/tn_3500

Darrel: The version of AuthenticationService that is included in FreeHand MX
was written when Mac OS was first released, and Macromedia had not yet been
bought by Adobe.

Judy Arndt

Have you recently used Disk Utility to repair permissions? That might help.

FreeHand was designed to run under only one user account on one machine. Did
you at any time run or try to launch FH under a different user account? That
might be causing problems.

You may have already seen this technote, but reading it again might give you
some ideas to try.

"General Macintosh troubleshooting"
http://www.adobe.com/go/tn_3500

Darrel: The version of AuthenticationService that is included in FreeHand MX
was written when Mac OS was first released, and Macromedia had not yet been
bought by Adobe.

Judy Arndt

Correction:

The version of AuthenticationService that is included in FreeHand MX was
written when Mac OS X was first released.