> ....am I the only one that this does not make any sense to? did anyone
> else
> see any details of this when they read their software license?
> I am disgusted to find that these limits are in place.

I'm disgusted with Adobe in general, but especially in terms of the complete
lack of support for their draconian registration/licensing/install systems.

Alas, what are you going to do? They are a monopoly and know it.

Oh well.

-Darrel

> ....am I the only one that this does not make any sense to? did anyone
> else
> see any details of this when they read their software license?
> I am disgusted to find that these limits are in place.

I'm disgusted with Adobe in general, but especially in terms of the complete
lack of support for their draconian registration/licensing/install systems.

Alas, what are you going to do? They are a monopoly and know it.

Oh well.

-Darrel

Hi Judy

Thanks for the info re activation. I will have a look into the resource you
linked to see if it could have been the cause.
I suspect that its not the issue in this case as I had been transferring my
activation between a couple of computers without problems in the few months
preceding this latest activation error (I had forgotten about the earlier
experience).
I think what I find most obnoxious about the latest experience is that the
numbers provided to call go to an Adobe centric activation process that is not
relevant to the Macromedia process. You have to persist on hold until it
finally times out and gives you a polite but largely useless support person
reading from a script to talk to.
What would appear to make it even stupider is the fact that the CS3 products
actually encourage you to activate and de-activate without any mention of
limits etc (touch wood). If this is the case then one has to ask why some other
more restrictive and un-supported process is being used for Macromedia products
that are not even under development any more.
Thanks also for finding those excerpts about the licensing. Its good to know
we have something on the public record even if it could take a class action to
get them to stick to their word or implement a policy that is less difficult.
The Adobe support person was polite on the phone but also left me feeling as
if I was being treated like a software pirate. The only information he would
provide me with, was that I would need to call up next time I wanted to install
the software at which point I would be vetted as to my right to have it. He
provided no indication as to if I would have to call them every time from now
on or anything else despite further questions I put to him.
Anyway... enough ranting...

Cheers Elliot

Hi Judy

Thanks for the info re activation. I will have a look into the resource you
linked to see if it could have been the cause.
I suspect that its not the issue in this case as I had been transferring my
activation between a couple of computers without problems in the few months
preceding this latest activation error (I had forgotten about the earlier
experience).
I think what I find most obnoxious about the latest experience is that the
numbers provided to call go to an Adobe centric activation process that is not
relevant to the Macromedia process. You have to persist on hold until it
finally times out and gives you a polite but largely useless support person
reading from a script to talk to.
What would appear to make it even stupider is the fact that the CS3 products
actually encourage you to activate and de-activate without any mention of
limits etc (touch wood). If this is the case then one has to ask why some other
more restrictive and un-supported process is being used for Macromedia products
that are not even under development any more.
Thanks also for finding those excerpts about the licensing. Its good to know
we have something on the public record even if it could take a class action to
get them to stick to their word or implement a policy that is less difficult.
The Adobe support person was polite on the phone but also left me feeling as
if I was being treated like a software pirate. The only information he would
provide me with, was that I would need to call up next time I wanted to install
the software at which point I would be vetted as to my right to have it. He
provided no indication as to if I would have to call them every time from now
on or anything else despite further questions I put to him.
Anyway... enough ranting...

Cheers Elliot

> The Adobe support person was polite on the phone but also left me feeling
> as
> if I was being treated like a software pirate.

Coffee is for closers.

As far as I can tell, the entire support system at Adobe is to serve one
purpose: Annoy the customer to the point where they just give up and buy a
new/another copy of the software.

They don't hire support staff...they hire sales staff and stick them behind
the support phone numbers.

I'm sure it's a great revenue generator for them.

And, of course, they appear completely ignorant/oblivious to the irony that
their "anti-pirating" implementations pretty much encourage and, at times,
even force their customers to do just that to get the software they
purchased installed.

-Darrel

> The Adobe support person was polite on the phone but also left me feeling
> as
> if I was being treated like a software pirate.

Coffee is for closers.

As far as I can tell, the entire support system at Adobe is to serve one
purpose: Annoy the customer to the point where they just give up and buy a
new/another copy of the software.

They don't hire support staff...they hire sales staff and stick them behind
the support phone numbers.

I'm sure it's a great revenue generator for them.

And, of course, they appear completely ignorant/oblivious to the irony that
their "anti-pirating" implementations pretty much encourage and, at times,
even force their customers to do just that to get the software they
purchased installed.

-Darrel

> As far as I can tell, the entire support system at Adobe is to serve one
> purpose: Annoy the customer to the point where they just give up and buy a
> new/another copy of the software.
>
> They don't hire support staff...they hire sales staff and stick them behind
> the support phone numbers.

It seems that at least Macromedia support staff got new jobs at Adobe. ;-)

Jukka

> As far as I can tell, the entire support system at Adobe is to serve one
> purpose: Annoy the customer to the point where they just give up and buy a
> new/another copy of the software.
>
> They don't hire support staff...they hire sales staff and stick them behind
> the support phone numbers.

It seems that at least Macromedia support staff got new jobs at Adobe. ;-)

Jukka

> It seems that at least Macromedia support staff got new jobs at Adobe. ;-)

Ha! ;o)

-Darrel

> It seems that at least Macromedia support staff got new jobs at Adobe. ;-)

Ha! ;o)

-Darrel