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  #1 (permalink)  
Old 10-15-2008, 05:03 PM
RasBert One
 
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Default Cannot install Flash Player 10 (not-beta)

I get following message when trying to install Adobe Flash Player 10: "You do
not have sufficient disk space to complete this installation. Please free 5000
KB and try again". I have 70, 1 GB free so that's not the problem. Don't know
if it's a problem that my system is installed on the G: drive. (My harddrive is
divided op in 3: G, D and E) Also i installed an version for none-ie first, if
that's any clue.

Regards,
Rasmus B



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  #2 (permalink)  
Old 10-15-2008, 09:12 PM
BWolfe [ADOBE]
 
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Default Re: Cannot install Flash Player 10 (not-beta)

Does your machine not have a drive labeled C: ??

An identical bug came up during development in which a machine that did not
have a C: drive would throw exactly this error. However, it was marked fixed.

So, if that's the case on your machine PLEASE open a technical support web
case and reply back with the case number so we can investigate further.

Regards,

Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe

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  #3 (permalink)  
Old 10-15-2008, 09:26 PM
Irongut13
 
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Default Re: Cannot install Flash Player 10 (not-beta)

I've got the same issue.

Windows 2000 fully patched, latest version of Mozilla SeaMonkey 1.x, using an
Administrator account for the install.

I uninstalled the Flash Player 9 plugin before trying to install the new
version but the Flash Player 9 ActiveX control for IE is still installed. My
main drive is F: which has 20Gb of space and there is no C: drive. I see the
installer trying to use the correct directory F:\WINNT\system32\Macromed\ and
then get the same error message about insufficient free space. Tried rebooting
to see if it would help but still got the same problem.

I've submitted a support case so I'll post here if I get an answer.

In the mean time I recommend downloading and reinstalling Flash 9 Player from
the
http://kb.adobe.com/selfservice/view...4266&sliceId=1.


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  #4 (permalink)  
Old 10-15-2008, 09:26 PM
Irongut13
 
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Default Re: Cannot install Flash Player 10 (not-beta)

[q]Originally posted by: BWolfe [ADOBE]
Does your machine not have a drive labeled C: ??

An identical bug came up during development in which a machine that did not
have a C: drive would throw exactly this error. However, it was marked fixed.
[/q]

I can confirm that in my case there is no C: drive.

I have the following setup:
A: = FDD
D: = DVD ROM
E: = CD Writer
F: = SATA HDD


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  #5 (permalink)  
Old 10-15-2008, 09:41 PM
BWolfe [ADOBE]
 
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Default Re: Cannot install Flash Player 10 (not-beta)

Update...

This is a know bug. Was fixed in Flash Player 9, then must have gotten
unfixed in the player 10 code branch.

It's been reopened and I'll look into a possible technote depending on what
happens with it.

In the meantime, here's a workaround:
Get a usb flash drive and set its letter to C:. This will get you past the
disk drive space detection problem and let you then install it onto the hard
drive you wish.

Regards,

Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe

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  #6 (permalink)  
Old 10-15-2008, 09:41 PM
RasBert One
 
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Default Re: Cannot install Flash Player 10 (not-beta)

Okay. Thanks. for the replies. C:\ is listed as an card reader. I'll try the workaround.

Regards,
Rasmus B

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  #7 (permalink)  
Old 10-15-2008, 10:01 PM
Irongut13
 
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Default Re: Cannot install Flash Player 10 (not-beta)

Just tried the workaround with a flash drive as C: and it worked.

Thanks for the help.

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  #8 (permalink)  
Old 10-15-2008, 10:31 PM
Irongut13
 
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Default Re: Cannot install Flash Player 10 (not-beta)

Bit more info that may help... I just installed the Flash Player 10 ActiveX Control. It installed fine with no C: drive, so this is a Plugin only issue.

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  #9 (permalink)  
Old 10-16-2008, 01:15 AM
Darren McNally - Adobe
 
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Default Re: Cannot install Flash Player 10 (not-beta)

[q]Originally posted by: Irongut13
Bit more info that may help... I just installed the Flash Player 10 ActiveX
Control. It installed fine with no C: drive, so this is a Plugin only issue.
[/q]

Good info, thanks Irongut13.



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  #10 (permalink)  
Old 10-16-2008, 11:01 AM
RasBert One
 
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Default Re: Cannot install Flash Player 10 (not-beta)

[q]Originally posted by: Irongut13
Just tried the workaround with a flash drive as C: and it worked.

Thanks for the help.
[/q]

The same here.

Regards,
Rasmus B
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