Windows XP Pro SP3
Intel Quad Core 3.0
387/500 gigs free on the HD
4 gigs of ram

Purchased and Downloaded CS4 Master Collection today.

Everything else runs fine except Fireworks.

Things I have tried:
- Reinstalling just Fireworks
- Reinstalling the entire suite
- Using the CS4CleanupScript
- Uninstalling Itunes/Quicktime
- Reinstalling Itunes/Quicktime

Still getting this error.

The current install of windows is no more than 2 weeks old. All windows
updates have been applied.

Any help would be appreciated,
Lori

Hi Lori,

I can suggest trying to make a new admin user account and see if it runs fine.
If it does, try to see what setting/program is different from the two accounts.

Maybe you can also try to disable hardware acceleration. You can also see the
suggestions in the other thread about this issue:






http://www.adobe.com/cfusion/webforu...id=14&catid=19
3&threadid=1400700&enterthread=y

Still not having any luck

Adding to the list of things I've tried:
- Creating a new administrator user on my machine and using that
- Using the Guest User
- Booting in Safe Mode
- Disabling Hardware Accelleration

Same problem here:

http://www.adobe.com/cfusion/webforu...id=14&catid=19
3&threadid=1399479

I'm not having any luck either.

I tried changing names and disabling folders in the Program
Files/Adobe/Fireworks CS4 folder but had no luck

Well it was my last resort but it worked.

I uninstalled all custom fonts and one of them was the culprit. I
would tell you which one if I could but I just uninstaled all
non-system/office/adobe fonts

I normally would have tried this sooner but since it was a fresh install of
windows I did not have my font management program at hand.

If you are looking for some font management software to make this easier on
you MainType is a good one available at download.com (trial version is fine for
this purpose)

Appreciate all the help and replies, hope this helps someone else.
Lori

Gonna try this right away!

I hope it works!

I have a boatload of cookies for you if this works

Thanks Lori

Hey Lori... Using MainType what fonts do I unload or uninstall?

Like how do I know what fonts to unload?

Thanks!

hello,

I've just been adding and removing fonts so long I kinda knew which are
windows fonts.

The adobe ones are easy because they all have adobe in front.

a good rule of thumb is leaving any open type, vector and raster fonts,
although there are bad open type fonts out there.

going through the list is was pretty obvious to me which I installed myself
but in general:

left anything with adobe prefix
left anything with wst prefix
left anything with font family system or symbol
left all raster and vector fonts
left all fonts I knew for a fact or had a pretty good feeling came with
windows or office (arial, tahoma, verdana etc are obvious ones)

At the risk of messing with your system fonts just leave anything you are
unsure about.

I'm going to try now with your suggestions. I got a blue screen for unloading too many fonts I guess

I'm having the same problem. A 1-month old PC with Vista Home Premium, 4 GB RAM
and 1 TB hard drive. No other fonts installed. The only other Adobe software
installed was Dreamweaver CS4. I can't understand how a brand-new piece of
software can be so kluged already - it's very frustrating...