Hello,

The software install fine.

This problems occurs whilst Fireworks CS4 is loading, for me it crashes at the 'Initialising Tools' stage

Cheers

Neil

Hi rubylabs
Can you tell us when do you see the error? Is it during installation or at
Fireworks launch?
Thanks

[q]Originally posted by: rubylabs
Me to. OS X 10.5.5

CS3-> CS4

Error 11

Tried reinstalling. twice.

Hey Adobe Interested in Helping us?????[/q]

The install ran correctly
Then when I launch the app for the first time I get the splash screen and then it just reports an Error 11 and quits.

I'm having this problem too.

Mac OS X 10.5.5
It already took 2 hours to install the blasted software -- I'm not interested
in spending another 2 hours reinstalling it. I guess it's back to CS3... In the
meantime I'm out $150 in my upgrade fee.

I figured it out.

I uninstalled CS3 using Adobe's Clean uninstall script found in the support
section. Then I installed Fireworks CS 4. Then I installed CS3 without
fireworks selected.

It all works, but lost a good day dealing with this.

Hi guys,

If you're having issues with Fireworks CS4, try to run the CS4 cleanscript.

It's a utility to uninstall ALL CS4 programs. This way you can make a clean
reinstall. Maybe someone installed beta versions before of CS4? Beta versions
have been known to cause problems.


Here's the link to the Cs4 cleanscript

http://www.adobe.com/support/contact/cs4clean.html

Tell us if it helps.

[q]Originally posted by: Tom Pesto
Hi guys,

If you're having issues with Fireworks CS4, try to run the CS4 cleanscript.

It's a utility to uninstall ALL CS4 programs. This way you can make a clean
reinstall. Maybe someone installed beta versions before of CS4? Beta versions
have been known to cause problems.


Here's the link to the Cs4 cleanscript

http://www.adobe.com/support/contact/cs4clean.html

Tell us if it helps.[/q]
Hello there, I tried installing Adobe CS4 Master Collection and all my
programs work fine except for Fireworks.

I uninstalled CS3, then installed CS4 and this happened.

Then I ran the CS3 Clean Utility and wiped my CS4 install, so I had to
re-install CS4.

I tried using the CS4 Clean Utility but after uninstalling CS4 it doesn't
recognize any files that were left over.

I'm getting the same error as always. What can I do?

Thanks.

I'm having the same problem. When I try to open CS4 Web Premium Fireworks, I
get the Message, "Fireworks cannot open. An internal error occurred." I have
spent about 10 hour on this now. Uninstalling , reinstalling, calling Adobe.
Running the clean script, etc. I also tried what Rubylabs suggested in this
discussion on 10/19/8, but it didn't work for me.
interestingly, if I login as another user on my Mac, CS4 Fireworks opens with
no problems.
Adobe--as a number of us are having this problem, please help us solve this.

I have the same problem error 11.

Thank you

Well I did what Tom, subjects in it work, but now dreamweaver don't work,
I will wait for dreamweaver 4 come may be today or tomorrow, and i will see,
but CS4 , now it's working.

Thank you

Genaro1

Originally posted by: Tom Pesto
Hi guys,

If you're having issues with Fireworks CS4, try to run the CS4 cleanscript.

It's a utility to uninstall ALL CS4 programs. This way you can make a clean
reinstall. Maybe someone installed beta versions before of CS4? Beta versions
have been known to cause problems.


Here's the link to the Cs4 cleanscript

http://www.adobe.com/support/contact/cs4clean.html

Tell us if it helps.