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  #1 (permalink)  
Old 08-09-2008, 04:14 AM
Nomi_T
 
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Default Change from MX_2004 to 11

:frown;

OK. I 'm not a huge Director user, only for specific art projects. I have
Director 204MX, which I recently (7 weeks ago), re-installed on a new computer
(OSX 1.5 Laptop). It worked fine. In the last 2 days, it keeps quitting again
and again - and I'm running into a deadline. Calling Adobe, I was told that
officially they don't support this anymore... Any ideas - or should I bite the
bullet and upgrade?

BTW - I have an educational version, legally bought and installed. Tones of
space. I run after effect and final cut no problem.
Many thanks.



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  #2 (permalink)  
Old 08-09-2008, 09:12 AM
Dean Utian
 
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Default Re: Change from MX_2004 to 11

Nomi_T wrote:

> OK. I 'm not a huge Director user, only for specific art projects. I have
> Director 204MX, which I recently (7 weeks ago), re-installed on a new computer
> (OSX 1.5 Laptop). It worked fine. In the last 2 days, it keeps quitting again
> and again - and I'm running into a deadline. Calling Adobe, I was told that
> officially they don't support this anymore... Any ideas - or should I bite the
> bullet and upgrade?


Hi Nomi,

Could you give more detail to when Director quits? Does it happen randomly or
always with a certain file at a certain position? Knowing more about the issue may
help identify the cause and find a solution. D MX 04 should work. As to upgrading
to D11, it does have its own quirks. I would never recommend switching versions of
software in the middle of a project, regardless of what the software is. It just
new complexities and possible issues.

regards
Dean

Director Lecturer / Consultant / Director Enthusiast
http://www.deansdirectortutorials.com/
http://www.multimediacreative.com.au
email: d.utian@unsw.edu.au

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  #3 (permalink)  
Old 08-09-2008, 05:04 PM
Nomi_T
 
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Default Re: Change from MX_2004 to 11

Hi Dean -

There is mostly one file I'm working with - it's interactive(input from
keyboard), and mostly plays QT clips. I worked on it to update it for a new
project I'm planning - all seemed to work fine. No scripts errors, and I didn't
change cast, file names etc. I also opened another older file I was working on
to look at some scripts, saved and closed (that one was never changed at all).

Next thing I know, I cannot open the program - not from the file I was working
on, and not directly (double clicking the program itself). It quits JUST before
the first menu - where it asks you if you want to open a new or an existing
file. I get the apple "quit unexpectedly".

Many thanks - Nomi

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  #4 (permalink)  
Old 08-10-2008, 02:39 PM
Dean Utian
 
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Default Re: Change from MX_2004 to 11

Nomi_T wrote:

> There is mostly one file I'm working with - it's interactive(input from
> keyboard), and mostly plays QT clips. I worked on it to update it for a new
> project I'm planning - all seemed to work fine. No scripts errors, and I didn't
> change cast, file names etc. I also opened another older file I was working on
> to look at some scripts, saved and closed (that one was never changed at all).


I started usng a new computer with Director and it also crashed and closed
unexpectedly. I found that it was a Quicktime issue. For some reason, Director
didn't like QT with certain compression. I'd suggest you reinstall Director and
reinstall Quicktime. Not sure if it's the same issue as I experinced but can't hurt
to try. I assume you've installed the 10.1 update as well as the 10.1.1 update
right?

regards
Dean

Director Lecturer / Consultant / Director Enthusiast
http://www.deansdirectortutorials.com/
http://www.multimediacreative.com.au
email: d.utian@unsw.edu.au

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  #5 (permalink)  
Old 08-10-2008, 07:20 PM
Nomi_T
 
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Default Re: Change from MX_2004 to 11

Hi Dean - I have mx 2004 10.0 and the latest QT. Director was recently re-installed on this computer, and just did the same with QT. Any thoughts?
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  #6 (permalink)  
Old 08-11-2008, 10:12 AM
Dean Utian
 
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Default Re: Change from MX_2004 to 11

Nomi_T wrote:

> Hi Dean - I have mx 2004 10.0 and the latest QT. Director was recently re-installed on this computer, and just did the same with QT. Any thoughts?


Hi Nomi,

If you have installed 10.0 only, then download both the 10.1 and the 10.1.1 updates and install them.

regards
Dean

Director Lecturer / Consultant / Director Enthusiast
http://www.deansdirectortutorials.com/
http://www.multimediacreative.com.au
email: d.utian@unsw.edu.au

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  #7 (permalink)  
Old 08-12-2008, 03:44 AM
Nomi_T
 
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Default Re: Change from MX_2004 to 11

YOU ROCK!!!

Seems like this is working now - many, many thanks - Nomi
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