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  #1 (permalink)  
Old 06-28-2008, 11:36 AM
RB
 
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Default Update 2

Yesterday I downloaded and installed the update 2 of Capitvate 3. Anyone
knows what changed or added?
Thanks

RB


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  #2 (permalink)  
Old 06-28-2008, 12:49 PM
Captiv8r
 
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Default Re: Update 2

Hi RB

Presumably this would be the update to fix the recent update that causes problems with editing Text Captions.

Cheers... Rick :smile;
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  #3 (permalink)  
Old 07-01-2008, 04:45 PM
JLTX
 
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Default Re: Update 2

Rick,

Presumably? Where can I find a list of updates that this installer
'presumably' installed on my PC? When I go to about adobe captivare 3 it tells
me I am running 3.0.1 589. Is this the latest? You must have a release notes
page which details the patches/updates made to 3.0 since it s release but I
sure can't find it!

Also - the installer icon mentioned something about changes to SWF files. Our
company, LTX, is waiting for a fix which will allow Captivate to optionally
publish full motion video into a single SWF file. We were hoping this might be
the patch for that update.

Additional help would be greatly appreciated!


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  #4 (permalink)  
Old 07-01-2008, 05:30 PM
RoboWizard
 
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Default Re: Update 2

Welcome to our community, Jeffrey

3.0.1 Build 589 is the latest as I understand it. Now I'm unsure if the
original patch that mixed things up a bit caused the same number to appear. Are
your captions holding the settings? For example, if you have a single word
bolded and you edit the caption, does the single word remain bolded or does the
entire caption text change to bold or not? That's the telltale symptom of what
the first patch caused. Assuming things are hunkey dorey in that area, it's
probably safe to assume you have the latest patch.

I'm not sure if or where Adobe placed any information about what the patch
changes. As I understand it, there were changes made to accommodate the newer
Acrobat Connect stuff. Also we now see an option allowing us to override that
pesky mandatory "publish to a new folder" that we have all encountered.

There is nothing in there that will consolidate all full motion clips into the
main movie. Actually, I just struggled with this issue this morning with a
Captivate I was creating. Perhaps we will see this become a feature of the next
version. Until then, we have to use John Daigle's method for creating single
..SWF output.

Cheers... Rick :smile;

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  #5 (permalink)  
Old 07-02-2008, 01:14 AM
Greig at Lands
 
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Default Re: Update 2

I feel your pain JLTX. I can't even get to download the update and I need to
make a case to my ICT group regarding the reasons why an update might be
required (refer to
http://www.adobe.com/cfusion/webforu...id=67&catid=46
4&threadid=1374474&enterthread=y).

Is it too much to ask for updates to be available on one page with a full
explanation of exactly what it is that the update fixes?

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  #6 (permalink)  
Old 07-02-2008, 05:56 AM
Shreeram M V
 
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Default Re: Update 2

Hi everyone,

Firstly, on behalf of the product team, I express our sincere apologies for
the trouble caused by the first patch. In our enthusiasm to fix as many issues
as possible, we introduced an issue in the text captions.

To answer questions about the patch:
- Build numbers: Update 2 is build 3.0.1 589. Update 1 was build 3.0.1
587.

- Update path: There are 2 update paths:
1. Update 2 contains all the fixes done in Update 1. So, if you are in build
3.0.0.580, you would move to 3.0.1 589 when you install Update 2.
2. If you have already installed Update 1, Update 2 would reverse the issues
caused due to this patch.

- Patch details: The fixes done in the patch are available at this
http://www.adobe.com/devnet/captivat...ate_patch.html.

- How would you identify Update 1?: Rick is correct in his analysis of
the first patch. To quote him, [Q]Are your captions holding the settings? For
example, if you have a single word bolded and you edit the caption, does the
single word remain bolded or does the entire caption text change to bold or
not? That's the telltale symptom of what the first patch caused. Assuming
things are hunkey dorey in that area, it's probably safe to assume you have the
latest patch.[/Q]

- How is the patch downloaded?: Currently, the patch is only available
through the Auto Update Manager (AUM). We would be updating
thehttp://www.adobe.com/support/captivate/download s.html page with a .msi
download of the patch later this week. This would enable you to download the
patch and install it if AUM is not permitted in your installation.

We would be updating all this information on the Adobe Captivate Downloads
page shortly.

Once again, sorry for all the issues and confusion.

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  #7 (permalink)  
Old 07-07-2008, 02:52 PM
tone47b
 
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Default Re: Update 2

Hi...

Any further developments on that latest executable update? The downloads page
still shows the 1.01 updater as the only option.

Also, where do we go to make recommendations for changes and improvements...
I've got bags full!

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  #8 (permalink)  
Old 07-07-2008, 02:52 PM
Captiv8r
 
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Default Re: Update 2

Hi tone47b

You need to click Help > Updates... in Captivate to start the updater.

As for suggestions, you use the Wish Form for submitting those.

http://www.Adobe.com/cfusion/mmform/...form&product=5

Cheers... Rick :smile;

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  #9 (permalink)  
Old 07-07-2008, 02:52 PM
tone47b
 
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Default Re: Update 2

Thanks Rick, but it's the executable update I need, our firewall won't let us use the internal updater.
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  #10 (permalink)  
Old 07-07-2008, 02:52 PM
Etrainer
 
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Default Re: Update 2

Is there an estimated date that a downloadable executable will be available to those of us that cannot use the internal/auto updater due to firewall issues?
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