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  #1 (permalink)  
Old 04-13-2008, 02:56 AM
sotoodeh
 
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Default Authorware web player problem with som clients

Hi everybody,
We published our Authorware files and put them on the server, link the first
AAM file with PLR line and its HTM file to web player 2004 locally.
When some of our clients want to see the AAM file from server their CPU usage
come up to 100% and the AAM files load very slowly but on other clients it?s
working without any problem.
All our clients have the same hardware and use IE 6 or 7. But it's not related
to the version of IE.
Any help will be appreciated.




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  #2 (permalink)  
Old 04-13-2008, 02:56 AM
Erik **AdobeCommunityExpert**
 
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Default Re: Authorware web player problem with som clients

Don't like seeing no reply, but I've no good answers.
Can you identify any differences among the machines?
OS version? Available RAM? Available HD space? Login permissions?
Do any possibly have an older version of the web player installed?
All on the same domain? All with the same access to the local player store?
Erik


sotoodeh wrote:
> Hi everybody,
> We published our Authorware files and put them on the server, link the first
> AAM file with PLR line and its HTM file to web player 2004 locally.
> When some of our clients want to see the AAM file from server their CPU usage
> come up to 100% and the AAM files load very slowly but on other clients it?s
> working without any problem.
> All our clients have the same hardware and use IE 6 or 7. But it's not related
> to the version of IE.
> Any help will be appreciated.
>
>


--
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
http://www.adobe.com/communities/experts/
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