Users CD fails to start in Vista. I have a medical CD that launches with
autostart. It points to my launching Authorware7 Title.exe file. I have
received no other errors from users. Any ideas what might cause this? Is there
a Vista compatability problem? Here is what the user said:
"I have your RCIS cd and I am getting the following error message when I try
to run it in Windows Vista. I have not had a problem running it on Windows XP.
The error message says: "Title.exe - Bad Image" this is at the top of my tab.
And the error message box says: "JS32.dll is either not designed to run on
Windows ir it contains an error. Try installing the program again using the
original installation media or contact my software vendor for support." I am
not trying to install the program I an just trying to run it from the CD on
this laptop."

There is not an inherent incompatibility between AW and Vista. I've
developed and tested Authorware content on Vista almost daily for 2 years
with no insurmountable problems.

Certainly I have never encountered an issue with the JavaScsrpt dll.


As a first test, ask your customer to try running your Authorware exe in XP
compatability mode.

Steve


--
http://twitter.com/Stevehoward999

Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
Adobe-sponsored eLearning conference.
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