Software Licence Transfer Debacle
As we all know we now have to activate our software when we install it. But did
you know there are limits on the amount of times you may transfer your license?
Now as I understand it, when I purchased my Macromedia software I purchased a
license that would never expire providing I did not breach the conditions of
the software license. I also know that I may install the software and activate
it on two computers legally at any one time providing I never use both installs
concurrently.
I own my own two copies which I install and uninstall regularly... always
making sure that I transfer the activation prior to de-installing and moving to
the next job. (As I understand it this process was supposed to mean that
Adobe/Macromedia could track my software and through the transfer feature I
would never be in a situation where I was exceeding the number of legally
activated installations).
Imagine my surprise when I tried to transfer my license lately when I was told
that I had exceeded the number of "Transfers". The first thing I did was call
the Adobe activation centre where I was informed that an "error" had
occurred... which is a load of rubbish as I have been in this situation once
before.
Macromedia set a limit on the amount of transfers you could do but failed to
tell anyone about it in the software licence documentation. The last time I had
to go through this Macromedia was still Macromedia and I was told the following:
Installs: 25 Transfers maximum
Re-Installs: 100 Transfers maximum
Give Backs: 10 maximum
This time I was told that I had an "error" and that the only way I could
re-install my software would be to call up when I want to activate it the next
time. So in future it begs the question of if I can no longer transfer my
activation, how many times are Adobe going to just take my word for it and
activate my software again.
My license says that it expires "never"... yeah right... provided I "never"
want to upgrade my computer.
The next question is when will Adobe drop the ball and gradually stop allowing
us to use the software we purchased a legal right to use.
....am I the only one that this does not make any sense to? did anyone else
see any details of this when they read their software license?
I am disgusted to find that these limits are in place. Providing I activate
and transfer my activation each time I should be able to do this as often as I
like since each time Adobe/Macromedia should be able to track that it is the
same serial number that is being activated and transferred each time. This
makes a mockery of a license that expires "never" since if for some reason the
folks at Adobe/Macromedia decide to not extend your amount of transfers you are
#@%&*ed!
Well that's my rant and short of a class action what are you gonna do... be
warned though.
Elliot
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