There is not an inherent incompatibility between AW and Vista. I've
developed and tested Authorware content on Vista almost daily for 2 years
with no insurmountable problems.
Certainly I have never encountered an issue with the JavaScsrpt dll.
As a first test, ask your customer to try running your Authorware exe in XP
compatability mode.
Steve
--
http://twitter.com/Stevehoward999
Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
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