Thread: Update 2
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  #15 (permalink)  
Old 07-09-2008, 01:19 AM
Steve Howard **Community Expert** - eLearning + Mobile and Devices
 
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Default Re: Update 2


> Maybe someone here can please tell me I am NOT going mental:mad;.
> I have got Captivate 3, I have the original installation disk and my
> product
> is registered with Adobe, YET, when I try to get the latest update using
> the
> Help/update path within, yes, you guessed it, Captivate 3, I am informed
> that I
> must have Captivate 3 in order to install the update. Is it just me or is
> this
> a problem out there as well??


I've not encountered this problem with my version of Captivate 3. Adobe
licensing across the full suite of tools seems to have been a little jittery
in many ways, and maybe that's what's causing your problem here? First thing
I'd try is a reinstall of Captivate. After that, try talking to tech
support.

>
> My normal mental state borders on insanity as it is and this just aint
> helping.
>


Imagine how awful it would be if more of us were completely sane? }:-)

Steve


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Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
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