Hi everyone,

Firstly, on behalf of the product team, I express our sincere apologies for
the trouble caused by the first patch. In our enthusiasm to fix as many issues
as possible, we introduced an issue in the text captions.

To answer questions about the patch:
- Build numbers: Update 2 is build 3.0.1 589. Update 1 was build 3.0.1
587.

- Update path: There are 2 update paths:
1. Update 2 contains all the fixes done in Update 1. So, if you are in build
3.0.0.580, you would move to 3.0.1 589 when you install Update 2.
2. If you have already installed Update 1, Update 2 would reverse the issues
caused due to this patch.

- Patch details: The fixes done in the patch are available at this
http://www.adobe.com/devnet/captivat...ate_patch.html.

- How would you identify Update 1?: Rick is correct in his analysis of
the first patch. To quote him, [Q]Are your captions holding the settings? For
example, if you have a single word bolded and you edit the caption, does the
single word remain bolded or does the entire caption text change to bold or
not? That's the telltale symptom of what the first patch caused. Assuming
things are hunkey dorey in that area, it's probably safe to assume you have the
latest patch.[/Q]

- How is the patch downloaded?: Currently, the patch is only available
through the Auto Update Manager (AUM). We would be updating
thehttp://www.adobe.com/support/captivate/download s.html page with a .msi
download of the patch later this week. This would enable you to download the
patch and install it if AUM is not permitted in your installation.

We would be updating all this information on the Adobe Captivate Downloads
page shortly.

Once again, sorry for all the issues and confusion.