We assign a user as publisher to a website but user says that she doesn't have
the authorization.

When we check the authorization for that website, we can't see the user under
Publishers. So we try to re-assign her as publisher but her name taken from
LDAP is shown disabled like she's already Publisher.

Nevin Ozmel (Publisher) ---> Disabled

So we have no way to make that user publisher again. We've even deleted that
website from CPS and re-created but that didn't work eighter.

Any suggestions about solving this problem please?